PC888 Privacy Policy — Our commitment to protecting your data

Welcome to PC888. This privacy policy explains how PC888 collects, processes, stores, and protects the personal data of platform users. It applies to your use of our website, mobile app, and all related services.

PC888 believes that data transparency and user privacy are not just legal obligations — they are the foundation of our business. We never sell your personal data or share it with third parties without authorization.

By reading this privacy policy, you will understand what data we collect, why we collect it, how long we keep it, and what rights you have. By continuing to use PC888, you agree to the terms of this policy.

PC888 collects several types of information. Below is a full breakdown of what we collect and where it comes from.

Information Provided Directly

• Identity Information: Full name, date of birth, nationality, gender.
• Contact Information: Email address, phone number, current address.
• Account Information: Username, password (encrypted), security questions.
• Payment Information: Mobile Banking/Nagad/Rocket number, transaction history.
• Identity Verification Documents: Copy of national ID, passport, or driving license (KYC).

Automatically Collected Data

• Device Information: IP address, device type, operating system, browser type.
• Usage Data: Login timestamps, gaming history, page visit data, session duration.
• Location Data: Approximate geographic location (derived from IP address).
• Cookies & Tracking: Session cookies, preference cookies, analytics cookies.

PC888 uses your data only for specific, legitimate purposes. All the ways we use your information are clearly outlined below.

PC888 follows a strict data-sharing policy. Your information may only be shared with third parties in the specific circumstances outlined below.

• Payment Provider: Mobile banking services such as Mobile Banking, Nagad, and Rocket receive only the information necessary to complete a transaction.
• Technology Partners: Technology service providers operating the platform receive limited data, and are bound by strict confidentiality agreements.
• Regulatory Authority: When licensing authorities, financial intelligence units, or law enforcement agencies request data pursuant to a legal order.
• Anti-Money Laundering: In line with AML/CFT guidelines, suspicious transactions are reported to the relevant authorities.
• Business Transfers: In the event of a business merger or acquisition, the new company will be bound by the same privacy policy.

PC888 uses cookies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device.

Types of cookies we use

• Essential Cookies: Required to maintain login sessions, verify security, and ensure core platform functionality. These cannot be disabled.
• Functional Cookies: Used for your language preferences, game settings, and personalized experience. You can disable these.
• Analytics Cookies: Google Analytics is used to understand platform usage patterns. All data is fully anonymized.
• Security Cookies: Used for fraud detection, bot prevention, and CSRF protection.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some PC888 features to stop working.

PC888 uses industry-leading technology and practices to protect your personal data. Our security framework is regularly audited by independent third-party security experts.

• 256-Bit SSL Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): Two-factor authentication is available to secure access to your account.
• Password Hashing: Your password is hashed using the bcrypt algorithm — no one can view your original password.
• Firewall & DDoS Protection: Advanced firewall and DDoS mitigation systems protect the platform from attacks.
• Regular Security Audits: Third-party cybersecurity experts conduct regular audits of our systems.
• Data Segmentation: Different categories of data are stored on separate servers, limiting the impact of any potential breach.

PC888 retains your data only for as long as necessary. The retention period for each type of information is listed below.

Once the specified retention period expires, data is securely deleted or anonymized. In cases of legal disputes or investigations, the retention period may be extended.

As a PC888 user, you have important rights over your own data. You can reach out to us at any time to exercise these rights.

PC888 strictly does not serve anyone under the age of 18. Our platform is for adults only, and we never knowingly collect personal data from minors.

• Date of birth is verified at the time of registration.
• Age verification is mandatory as part of the KYC process.
• If data belonging to a minor is identified, the account is immediately suspended and the data is deleted.
• If parents have concerns, they can notify us at [email protected].

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated privacy team. We take every message seriously.

• Email: [email protected]
• Live Chat: Available 24/7 with support in Bengali.
• Response Time: 24 hours for general inquiries; 30 business days for data rights requests.